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Download Hospitable's Q3 2026 Pulse Report

New industry research reveals what hosts and property managers are actually trusting AI to do.

New industry research reveals what hosts and property managers are actually trusting AI to do.

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About the report

This report asks what hosts and property managers are actually trusting AI to do, how many separate systems they're running their business on, and who ends up paying when something goes wrong. The results point to operators who have moved well past experimentation. AI trust is mainstream, and hosts are ready to hand over more decisions than most software currently lets them. Meanwhile, the tools built to support them are multiplying faster than most businesses can manage, and a meaningful share of hosts are still absorbing costs, like guest damage, that shouldn't be theirs to carry.

About the report

This report asks what hosts and property managers are actually trusting AI to do, how many separate systems they're running their business on, and who ends up paying when something goes wrong. The results point to operators who have moved well past experimentation. AI trust is mainstream, and hosts are ready to hand over more decisions than most software currently lets them. Meanwhile, the tools built to support them are multiplying faster than most businesses can manage, and a meaningful share of hosts are still absorbing costs, like guest damage, that shouldn't be theirs to carry.

About the report

This report asks what hosts and property managers are actually trusting AI to do, how many separate systems they're running their business on, and who ends up paying when something goes wrong. The results point to operators who have moved well past experimentation. AI trust is mainstream, and hosts are ready to hand over more decisions than most software currently lets them. Meanwhile, the tools built to support them are multiplying faster than most businesses can manage, and a meaningful share of hosts are still absorbing costs, like guest damage, that shouldn't be theirs to carry.

88% of hosts and property managers agreed that property management software should be accessible regardless of portfolio size.

The host with one listing wants the same pricing intelligence, automation,
and reporting as the manager running fifty.

Read the full report now

Free to access and download. Learn more about the trends hosts are seeing.