Reply faster. Sound human. Save hours.

Guest Messaging that runs itself

Our AI handles routine questions, drafts responses, and keeps conversations flowing, without losing your voice. From the first inquiry to the final review, every reply is timely, accurate, and genuinely helpful.

Reply faster. Sound human. Save hours.

Guest messaging that runs itself

Mary Helen

Meet the features that hosts love, and guests notice.

Smart replies that feel like you

Pre-programmed

Hospitable recognizes guest questions and sends a tailored response with reservation details, ensuring consistent communication across all your properties.

Set it and relax

Build custom templates or use our ready-to-go messages for booking confirmations, check-ins, reminders, and more, automatically triggered at exactly the right moment.

Talk like a human

Every message uses your words, tone, and timing. Our AI enhances your voice and maintains your personal touch, it doesn't attempt to replace it.

Speak their language

With Multilingual Support, guests automatically get replies in the language they used to reach out, improving satisfaction and reducing communication barriers.

Meet the features that hosts love, and guests notice.

Smart replies that feel like you

Pre-programmed

Hospitable recognizes guest questions and sends a tailored response with reservation details, ensuring consistent communication across all your properties.

Set it and relax

Build custom templates or use our ready-to-go messages for booking confirmations, check-ins, reminders, and more, automatically triggered at exactly the right moment.

Talk like a human

Every message uses your words, tone, and timing. Our AI enhances your voice and maintains your personal touch, it doesn't attempt to replace it.

Speak their language

With Multilingual Support, guests automatically get replies in the language they used to reach out, improving satisfaction and reducing communication barriers.

Centralize your communication

Unified inbox

View and manage all messages from Airbnb, Vrbo, Booking.com, and more, in one clean dashboard, eliminating the need to switch.

Guest insights

See key details and past conversations in a single thread, complete with a badge for returning guests to help you provide more personalized service.

Guest insights

See key details and past conversations in a single thread, complete with a badge for returning guests to help you provide more personalized service.

Message scheduling

Automate messages by event or day, so guests always get the right info at the right time, from pre-arrival instructions to check-out reminders.

Smiling man with light brown hair and stubble, wearing a khaki shirt in natural light

Hello 👋 I’m Vera from the Hospitable team

Learn more about how the Hospitable team can help you grow your business with less stress.

Book a demo

Hello 👋 I’m Vera from the Hospitable team

Learn more about how the Hospitable team can help you grow your business with less stress.

Go beyond auto-replies

Inbox AI

Generate detailed, context-aware responses for tricky guest questions in a single click, or let AI polish what you’ve drafted for clarity and tone.

Inbox AI

Generate detailed, context-aware responses for tricky guest questions in a single click, or let AI polish what you’ve drafted for clarity and tone.

Inbox AI

Generate detailed, context-aware responses for tricky guest questions in a single click, or let AI polish what you’ve drafted for clarity and tone.

Knowledge Hub

Teach AI about your properties by uploading your guidebooks. Guests get better, more accurate answers. You get fewer repetitive questions.

Knowledge Hub

Teach AI about your properties by uploading your guidebooks. Guests get better, more accurate answers. You get fewer repetitive questions.

Knowledge Hub

Teach AI about your properties by uploading your guidebooks. Guests get better, more accurate answers. You get fewer repetitive questions.

More thoughtful automation

Broadcasts

Send one message to all upcoming guests for a date range or group, perfect for weather updates or local event notifications.

Broadcasts

Send one message to all upcoming guests for a date range or group, perfect for weather updates or local event notifications.

Canned responses

Save time on FAQs and repeat conversations with pre-written responses that you can deploy instantly.

Canned responses

Save time on FAQs and repeat conversations with pre-written responses that you can deploy instantly.

Thread resolution

Close conversations when they’re done, and keep your inbox focused on what requires your attention.

Built for speed, not stress

Hospitable sends over 107 million guest messages each year. That’s thousands of hours saved, and more five-star reviews earned.

Gretchen and Rikke at Forest Moon Chalet

When a guest gets a message 'How's your stay going?', they think I'm sitting at home sending that message but really it's Hospitable taking care of it"

Mark at Bel Air of Big Bear

Big Bear, USA 🇺🇸

When a guest gets a message 'How's your stay going?', they think I'm sitting at home sending that message but really it's Hospitable taking care of it"

Mark at Bel Air of Big Bear

Big Bear, USA 🇺🇸

Common questions

What is automated guest messaging in Hospitable?

Automated guest messaging allows hosts to send pre-programmed messages to guests at key moments in the booking journey, such as booking confirmations, check-in instructions, reminders, and review requests. Hospitable recognizes common guest questions and can send tailored replies automatically using reservation details.

Can I customize automated messages for my vacation rental?

Yes. Hospitable allows hosts to create custom message templates or use ready-to-go templates. Messages can include personalized details like guest names, check-in times, and property instructions to ensure every guest receives accurate information.

When are automated guest messages sent?

Messages can be triggered automatically based on events or timing, such as when a booking is confirmed, before check-in, during a stay, or after checkout. This ensures guests receive information at the right time without manual work.

Can Hospitable answer common guest questions automatically?

Yes. Hospitable recognizes common guest questions and can send pre-configured responses automatically, helping hosts maintain fast response times and consistent communication across all properties.

Does automated messaging work across multiple booking platforms?

Yes. Hospitable centralizes guest communication from platforms like Airbnb, Vrbo, and Booking.com so hosts can manage all conversations and automated replies from one place.

Why should hosts automate guest communication?

Automating guest communication helps hosts save time, respond faster to guests, and deliver a consistent guest experience while reducing repetitive manual messaging.

Ready to simplify your guest communication?

Start your 14-day free trial and put AI to work on your inbox. No credit card required.

Start free trial

See how it works

Ready to simplify your guest communication?

Start your 14-day free trial and put AI to work on your inbox. No credit card required.

Start free trial

Ready to simplify your guest communication?

Start your 14-day free trial and put AI to work on your inbox. No credit card required.

Start free trial

See how it works