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Common questions
What is a direct booking website in Hospitable?
Hospitable allows hosts to create their own direct booking website where guests can book stays directly without relying solely on OTAs like Airbnb or Vrbo.
What’s the difference between Direct Basic and Direct Premium?
Direct Basic is our do-it-yourself option. You handle taxes, chargebacks, guest screening, and damage protection on your own, in exchange for a lower service fee. Direct Premium offers a full-service experience, with built-in tax calculation, chargeback protection, fraud screening, and up to $5 million in damage protection.
What are the benefits of direct bookings?
Direct bookings give hosts more control over their brand, guest relationships, and revenue by avoiding third-party marketplace fees and owning the booking experience.
Can I set my own cancellation policies and payment rules?
Yes. Hosts can choose flexible or firm cancellation policies and offer payment options such as full payment or installment plans.
Can I offer discounts on my direct booking website?
Yes. Hospitable allows you to create promotional codes with custom rules to encourage repeat bookings or seasonal promotions.
Does a direct booking site sync with my other booking channels?
Yes. Reservations from your direct booking website sync with your Hospitable calendar alongside bookings from Airbnb, Vrbo, and other channels to prevent double bookings.