
Mary Helen




From manual to magical replies
Inbox AI helps you stay responsive and real, even when you’re off the clock.
Pulls in property, booking, and guest context automatically
Learns from your prior responses to keep your tone consistent
Suggests a full draft reply in your preferred language
Common questions
What is Inbox AI in Hospitable?
Inbox AI is an AI assistant that drafts guest replies based on reservation details, property information, and your Knowledge Hub. It prepares responses so hosts can review, edit, and send messages quickly.
Does Inbox AI send messages automatically?
Inbox AI can suggest draft replies by default, but messages are only sent automatically if you enable the Auto Reply option. This ensures hosts remain in control of communication.
How does Inbox AI know what to say to guests?
Inbox AI uses your property information, house rules, Knowledge Hub content, and guest data to generate context-aware replies tailored to each conversation.
Can Inbox AI handle messages in different languages?
Yes. Inbox AI automatically matches the guest’s message language and can generate replies in the same language when multilingual support is enabled.
What information does Inbox AI show about guests?
Inbox AI can generate a guest profile that highlights past reviews, preferences, and potential issues, helping hosts prepare for each stay.
Is Inbox AI available on mobile?
Yes. Inbox AI is available on the Hospitable iOS and Android app so hosts can manage guest messages and AI-generated replies while on the go.







