Protect your properties without extra work
Automated security deposits are available for Direct bookings and are rolling out across Airbnb and Booking.com.
Works across platforms
Direct bookings
Fully embedded in the Guest Portal experience.
Beta support for OTA bookings is expanding
Stay tuned to our community and town halls for updates.
Extra protection included
Deposit collection typically triggers free guest ID verification
Use deposits as a first line of defense, paired with up to $5M in included damage coverage for Direct Premium
No extra percentage fees taken by Hospitable on deposit amounts (unlike other PMSs)
Know your coverage and stay in control
Security deposits are separate from your insurance, but they work hand-in-hand.
Common questions
How do guests know to pay a deposit?
Guests see deposit requirements inside their Guest Portal and receive reminders if it’s not completed. For Direct bookings, it’s part of the check-in process.
What happens if a deposit isn’t secured in time?
You can be notified automatically. Entry details like smart lock codes or addresses won’t be released until the deposit is complete.
Can I charge for damages using the deposit?
Yes. You can withhold or process a charge with supporting documentation. Deposits are held securely until released or triggered manually.