Protect your rating from retaliation
Bad Review timing control
Leave honest reviews without risking backlash. Mark a guest as “Bad,” and we’ll publish it seconds before the window closes to reduce the chance of retaliation.
Direct booking review tools
Manage your own standards. Leave reviews for direct booking guests after checkout, and restrict instant booking for those you don’t recommend.
Review insights and alerts
Spot patterns before they hurt your business. See trends in guest feedback across platforms, and get alerts when new reviews arrive.
Respond to reviews without the hassle
Cross-platform review tracking
Stay on top of guest feedback everywhere. Monitor and respond to reviews from Airbnb, Vrbo, Booking.com, Agoda, and your direct booking site, all in one place.
Common questions
What is automated review management in Hospitable?
Review management automates the process of requesting and writing guest reviews, helping hosts maintain strong ratings with less manual effort.
Can Hospitable automatically leave guest reviews?
Yes. Hosts can create review templates that are automatically posted after checkout, saving time while maintaining consistent feedback.
Can I customize the reviews sent to guests?
Yes. Review templates can be customized so they reflect your tone and include personalized elements based on the reservation.
When are automated reviews posted?
Reviews can be scheduled to post automatically after checkout or after a set delay within the platform’s review window.
Does review automation work across multiple platforms?
Hospitable supports review automation primarily for Airbnb listings connected to the platform.
Why is review automation useful for short-term rental hosts?
Automating reviews helps hosts maintain strong response rates, encourage reciprocal reviews, and save time on repetitive tasks.