Screen guests with confidence, before they ever step through the door.
Guest verification that knows who’s really booking
With Hospitable’s Guest Verification, you can confirm each guest’s identity without awkward conversations or extra work. Whether it's a Direct booking or a one-off OTA stay, our verification tools make sure you know who is coming and that they are legitimate.
Screen guests with confidence, before they ever step through the door.
Guest verification that knows who’s really booking
With Hospitable’s Guest Verification, you can confirm each guest’s identity and reduce risk, with no awkward conversations or extra work required. Whether it's a Direct booking or a one-off OTA stay, our smart verification tools make sure you know who is coming and that they are legitimate.
Screen guests with confidence, before they ever step through the door.
Guest verification that knows who’s really booking
With Hospitable’s Guest Verification, you can confirm each guest’s identity and reduce risk, with no awkward conversations or extra work required. Whether it's a Direct booking or a one-off OTA stay, our smart verification tools make sure you know who is coming and that they are legitimate.
Verifying identity...
Explore Guest verification
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Explore Guest Verification
Identity checks, background screening, and guest validation, all in one clean flow.
Verify once. Relax forever.
Hospitable helps you stay in control without slowing anything down. With Direct Premium bookings, verification is automatic. For any other reservation, you can trigger it manually in seconds.
Identity checks, background screening, and guest validation, all in one clean flow.
Verify once. Relax forever.
Hospitable helps you stay in control without slowing anything down. With Direct Premium bookings, verification is automatic. For any other reservation, you can trigger it manually in seconds.
Identity checks, background screening, and guest validation, all in one clean flow.
Verify once. Relax forever.
Hospitable helps you stay in control without slowing anything down. With Direct Premium bookings, verification is automatic. For any other reservation, you can trigger it manually in seconds.
“Automates all of the tasks I don’t want to deal with myself.”
Ryan J.
Host in Ontario 🇨🇦
“Automates all of the tasks I don’t want to deal with myself.”
Ryan J.
Host in Ontario 🇨🇦
“Automates all of the tasks I don’t want to deal with myself.”
Ryan J.
Host in Ontario 🇨🇦
Secure identity checks, made simple
Guests are prompted to verify their identity directly in the Guest Portal.
Secure identity checks, made simple
Guests are prompted to verify their identity directly in the Guest Portal.
Secure identity checks, made simple
Guests are prompted to verify their identity directly in the Guest Portal.
Uploads of government-issued ID
Uploads of government-issued ID
Uploads of government-issued ID
Selfie-based facial recognition
Selfie-based facial recognition
Selfie-based facial recognition
Email and phone number validation
Email and phone number validation
Email and phone number validation
Watchlist and background screening (for Direct Premium)
Watchlist and background screening (for Direct Premium)
Watchlist and background screening (for Direct Premium)
Automated protection for Direct bookings
For Direct Premium:
Verification is triggered immediately after booking
Guests are routed into a clean task flow (verify → sign → pay)
No access to critical stay details until verification is complete
Up to $5M in damage coverage when verification is passed
Automated protection for Direct bookings
For Direct Premium:
Verification is triggered immediately after booking
Guests are routed into a clean task flow (verify → sign → pay)
No access to critical stay details until verification is complete
Up to $5M in damage coverage when verification is passed
Automated protection for Direct bookings
For Direct Premium:
Verification is triggered immediately after booking
Guests are routed into a clean task flow (verify → sign → pay)
No access to critical stay details until verification is complete
Up to $5M in damage coverage when verification is passed
Manual control for reservations
Need extra assurance? Just trigger ad-hoc verification.
Works for Airbnb, Vrbo, Booking.com, and more
Guests get a secure portal link via SMS or email
You choose which guests to verify and when.
Manual control for reservations
Need extra assurance? Just trigger ad-hoc verification.
Works for Airbnb, Vrbo, Booking.com, and more
Guests get a secure portal link via SMS or email
You choose which guests to verify and when.
Manual control for reservations
Need extra assurance? Just trigger ad-hoc verification.
Works for Airbnb, Vrbo, Booking.com, and more
Guests get a secure portal link via SMS or email
You choose which guests to verify and when.
Fast for guests, clear for hosts
Progress bars show what’s done and what’s next
Smart prompts help guests finish faster, with fewer questions
You can see verification status right inside the reservation record
Fast for guests, clear for hosts
Progress bars show what’s done and what’s next
Smart prompts help guests finish faster, with fewer questions
You can see verification status right inside the reservation record
Fast for guests, clear for hosts
Progress bars show what’s done and what’s next
Smart prompts help guests finish faster, with fewer questions
You can see verification status right inside the reservation record
Part of your larger workflow
Guest Verification works hand-in-hand with:
Rental Agreements
Ask the guest to sign their rental agreement right after their ID checks
Guest Portal
Guests see all required steps in one place, so it's quick and simple
Inbox
See verification status at a glance when replying to guests
Part of your larger workflow
Guest Verification works hand-in-hand with:
Rental Agreements
Ask the guest to sign their rental agreement right after their ID checks
Guest Portal
Guests see all required steps in one place, so it's quick and simple
Inbox
See verification status at a glance when replying to guests
Part of your larger workflow
Guest Verification works hand-in-hand with:
Rental Agreements
Ask the guest to sign their rental agreement right after their ID checks
Guest Portal
Guests see all required steps in one place, so it's quick and simple
Inbox
See verification status at a glance when replying to guests
Common questions
How does guest verification work?
Guests upload an ID, take a selfie, confirm contact info, and (in some cases) complete a background check. It all happens inside their Guest Portal, with zero redirects.
Can I verify guests who booked through Airbnb or other OTAs?
Yes. You can manually trigger verification for any reservation. We’ll send them a secure link to complete the steps.
When does verification happen for Direct bookings?
Immediately after booking, before access is granted to key stay info or smart lock codes. It’s automatic for Direct Premium.
Common questions
How does guest verification work?
Guests upload an ID, take a selfie, confirm contact info, and (in some cases) complete a background check. It all happens inside their Guest Portal, with zero redirects.
Can I verify guests who booked through Airbnb or other OTAs?
Yes. You can manually trigger verification for any reservation. We’ll send them a secure link to complete the steps.
When does verification happen for Direct bookings?
Immediately after booking, before access is granted to key stay info or smart lock codes. It’s automatic for Direct Premium.
Common questions
How does guest verification work?
Guests upload an ID, take a selfie, confirm contact info, and (in some cases) complete a background check. It all happens inside their Guest Portal, with zero redirects.
Can I verify guests who booked through Airbnb or other OTAs?
Yes. You can manually trigger verification for any reservation. We’ll send them a secure link to complete the steps.
When does verification happen for Direct bookings?
Immediately after booking, before access is granted to key stay info or smart lock codes. It’s automatic for Direct Premium.
Protect your place. Simplify your process.
Hospitable makes it easy to verify guests, reduce risk, and host with confidence.
no credit card required
Protect your place. Simplify your process.
Hospitable makes it easy to verify guests, reduce risk, and host with confidence.
no credit card required
Protect your place. Simplify your process.
Hospitable makes it easy to verify guests, reduce risk, and host with confidence.
no credit card required