Guest Verification that knows who’s really booking

Confirm every guest’s identity without awkward conversations or extra work. From direct bookings to Airbnb stays, you’ll always know who’s arriving.

Screen guests with confidence, before they ever step through the door.

Guest verification that knows who’s really booking

With Hospitable’s Guest Verification, you can confirm each guest’s identity and reduce risk, with no awkward conversations or extra work required. Whether it's a Direct booking or a one-off OTA stay, our smart verification tools make sure you know who is coming and that they are legitimate.

Verifying identity...

Explore Guest Verification

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Explore Guest Verification

Verify once, stay in control

With Direct Premium bookings, verification happens automatically. For everything else, trigger it in seconds when you need it.

Ryan J.

“Automates all of the tasks I don’t want to deal with myself.”

Ryan J.

Host in Ontario 🇨🇦

Ryan J.

“Automates all of the tasks I don’t want to deal with myself.”

Ryan J.

Host in Ontario 🇨🇦

Ryan J.

“Automates all of the tasks I don’t want to deal with myself.”

Ryan J.

Host in Ontario 🇨🇦

Simple, secure identity checks

Guests verify their identity right in the Guest Portal:

Secure identity checks, made simple

Guests are prompted to verify their identity directly in the Guest Portal.

Upload a government-issued ID

Uploads of government-issued ID

Take a selfie for facial recognition

Selfie-based facial recognition

Confirm email and phone number

Email and phone number validation

Background and watchlist checks (Direct Premium)

Watchlist and background screening (for Direct Premium)

Built-in protection for direct bookings

For Direct Premium:

Verification starts right after booking

Guests follow a clear flow: verify → sign → pay

Stay details unlock only after verification

Up to US$5M in damage coverage after approval

Automated protection for Direct bookings
Automated protection for Direct bookings

Built-in protection for direct bookings

For Direct Premium:

Verification starts right after booking

Guests follow a clear flow: verify → sign → pay

Stay details unlock only after verification

Up to US$5M in damage coverage after approval

Built-in protection for direct bookings

For Direct Premium:

Verification starts right after booking

Guests follow a clear flow: verify → sign → pay

Stay details unlock only after verification

Up to US$5M in damage coverage after approval

Automated protection for Direct bookings
Manual control for OTA reservations

Extra control when you need it

Trigger verification for any reservation:

Works with Airbnb, Vrbo, Booking.com, and more

Send a secure link via SMS or email

Choose who to verify and when

Manual control for OTA reservations

Extra control when you need it

Trigger verification for any reservation:

Works with Airbnb, Vrbo, Booking.com, and more

Send a secure link via SMS or email

Choose who to verify and when

Manual control for OTA reservations

Extra control when you need it

Trigger verification for any reservation:

Works with Airbnb, Vrbo, Booking.com, and more

Send a secure link via SMS or email

Choose who to verify and when

Fast for guests, clear for you

Progress shows what’s done and what’s next

Smart prompts help guests finish faster

Check verification status directly in the reservation

Fast for guests, clear for hosts
Fast for guests, clear for hosts

Fast for guests, clear for you

Progress shows what’s done and what’s next

Smart prompts help guests finish faster

Check verification status directly in the reservation

Fast for guests, clear for you

Progress shows what’s done and what’s next

Smart prompts help guests finish faster

Check verification status directly in the reservation

Fast for guests, clear for hosts
woman waving

Hello 👋 I’m Vera from the Hospitable team

Learn more about how the Hospitable team can help you grow your business with less stress.

woman waving

Hello 👋 I’m Vera from the Hospitable team

Learn more about how the Hospitable team can help you grow your business with less stress.

Fits into your workflow

Guest Verification works seamlessly with:

Rental Agreements

Ask the guest to sign their rental agreement right after their ID checks

Guest Portal

Guests see all required steps in one place, so it's quick and simple

Inbox

See verification status at a glance when replying to guests

Inbox
Guest Portal
Rental Agreements
Inbox
Guest Portal
Rental Agreements

Fits into your workflow

Guest Verification works seamlessly with:

Rental Agreements

Ask the guest to sign their rental agreement right after their ID checks

Guest Portal

Guests see all required steps in one place, so it's quick and simple

Inbox

See verification status at a glance when replying to guests

Common questions

What is guest verification in Hospitable?

Guest verification confirms a guest’s identity before arrival, helping hosts reduce risk and ensure they know who is staying at their property. 

Why is guest verification important for short-term rentals?

Verifying guests helps hosts prevent fraud, reduce property damage risk, and create safer stays for both hosts and neighbors.

Does guest verification work for direct bookings?

Yes. Hospitable can verify guests for both direct bookings and bookings made through OTAs.

Does guest verification require manual work from the host?

No. Hospitable’s verification tools automate much of the process so hosts can screen guests without awkward conversations.

What information is verified?

Guest verification typically confirms identity details to ensure the person making the reservation is legitimate.

Can guest verification improve property security?

Yes. Screening guests before arrival helps hosts reduce risk and maintain safer properties.

Ready to get nights back?

Own every guest journey and automate the rest with property management software trusted by thousands of vacation rental hosts.

Ready to get nights back?

Own every guest journey and automate the rest with property management software trusted by thousands of vacation rental hosts.

Ready to get nights back?

Own every guest journey and automate the rest with property management software trusted by thousands of vacation rental hosts.