Know your guests before you say hello.

AI Guest Summaries that tell the story, fast

Hospitable's AI gives you instant insights into who’s checking in, so every message feels personal.

Know your guests before you say hello.

AI guest summaries that tell the whole story, fast.

Hospitable's AI gives you instant insights into who’s checking in, so every message feels personal.

Profile photo

Mary Helen

Guest summary

Guest summaries, generated automatically

Smarter context, less guesswork

No more digging through past threads or reviews. Our AI reads up for you - surfacing helpful insights from guest history, booking behavior, and up to 10 past reviews.

Know what to expect
Build real rapport
Skip the scroll
Know what to expect
Build real rapport
Skip the scroll

Know what to expect

See how guests were rated by other hosts before they arrive.

Build real rapport

Greet returning guests with personalized messages that reference their past stays.

Skip the scroll

Each guest’s key details live right in your inbox - no extra tabs, no digging.

Guest summaries, generated automatically

Smarter context, less guesswork

No more digging through past threads or reviews. Our AI reads up for you - surfacing helpful insights from guest history, booking behavior, and up to 10 past reviews.

Know what to expect

See how guests were rated by other hosts before they arrive.

Build real rapport

Greet returning guests with personalized messages that reference their past stays.

Skip the scroll

Each guest’s key details live right in your inbox - no extra tabs, no digging.

Smiling man with light brown hair and stubble, wearing a khaki shirt in natural light

Hello 👋 I’m Nikki from the Hospitable team

Learn more about how the Hospitable team can help you grow your business with less stress.

Smiling man with light brown hair and stubble, wearing a khaki shirt in natural light

Hello 👋 I’m Nikki from the Hospitable team

Learn more about how the Hospitable team can help you grow your business with less stress.

AI flags useful details at a glance

Highlight what matters

Hospitable pulls relevant highlights from a guest’s reviews, so you’re better prepared to welcome them - and avoid surprises.

Mentions of cleanliness, communication, or house rules? You’ll see them.

Booking pattern anomalies? We’ll catch them.

Repeat guests? Badges and full thread history help you pick up where you left off.

Highlight what matters
Highlight what matters

Highlight what matters

Hospitable pulls relevant highlights from a guest’s reviews, so you’re better prepared to welcome them - and avoid surprises.

Mentions of cleanliness, communication, or house rules? You’ll see them.

Booking pattern anomalies? We’ll catch them.

Repeat guests? Badges and full thread history help you pick up where you left off.

AI flags useful details at a glance

Highlight what matters

Hospitable pulls relevant highlights from a guest’s reviews, so you’re better prepared to welcome them - and avoid surprises.

Mentions of cleanliness, communication, or house rules? You’ll see them.

Booking pattern anomalies? We’ll catch them.

Repeat guests? Badges and full thread history help you pick up where you left off.

Highlight what matters
Seamless inside your inbox

Insights appear exactly where you need them

Ready inside your inbox

AI Guest Summaries live inside the Unified Inbox, so you always have context before you reply.

No extra setup. No extra tabs.

Every guest gets a snapshot.

Available for bookings across Airbnb, Vrbo, Booking.com, and direct.

Seamless inside your inbox

Ready inside your inbox

AI Guest Summaries live inside the Unified Inbox, so you always have context before you reply.

No extra setup. No extra tabs.

Every guest gets a snapshot.

Available for bookings across Airbnb, Vrbo, Booking.com, and direct.

Seamless inside your inbox

Insights appear exactly where you need them

Ready inside your inbox

AI Guest Summaries live inside the Unified Inbox, so you always have context before you reply.

No extra setup. No extra tabs.

Every guest gets a snapshot.

Available for bookings across Airbnb, Vrbo, Booking.com, and direct.

Common questions

What is AI Guest Summary in Hospitable?

AI Guest Summary provides a quick overview of each guest by analyzing their booking history, messages, and previous reviews.

What insights does the AI guest summary provide?

It highlights key information such as guest ratings from other hosts, behavior patterns, and notable comments from past reviews.

Where do AI guest summaries appear?

They appear directly in the Hospitable inbox alongside reservation details and message threads.

How many past reviews does the AI analyze?

Hospitable’s AI can analyze up to ten past guest reviews to generate insights.

How does this feature help hosts communicate better?

By providing guest context before responding, hosts can personalize communication and anticipate potential issues.

Does the AI guest summary work for multiple platforms?

Yes. It works for bookings from Airbnb, Vrbo, Booking.com, and direct reservations.

Ready to simplify your guest communication?

Start your 14-day free trial and put AI to work on your inbox. No credit card required.

Ready to simplify your guest communication?

Start your 14-day free trial and put AI to work on your inbox. No credit card required.

Ready to simplify your guest communication?

Start your 14-day free trial and put AI to work on your inbox. No credit card required.