Messaging and TemplatesOTAs

Airbnb Check-Out Message: How to Get It Right

Airbnb check-out message is an essential step in a standard Airbnb message flow. It’s a friendly check-out reminder that should be sent the night before your guests are set to leave your vacation rental home. It’s also a great occasion to make sure your guests are leaving on a positive note.

Messaging and TemplatesOTAs

Airbnb Welcome Message: Tips for Hosts

Welcoming Airbnb guests begins before they even come through your front door. You can let your guests know that you care about their needs, replying quickly to their messages and being proactive in conversations with them. Sending your guests an Airbnb welcome message before they check in is one of the ways to make them happy.

Messaging and TemplatesOTAs

Airbnb Pre-Booking Message: What Should You Say to Your Guests?

Airbnb pre-booking message is an automated message that hosts can set to pop up when Airbnb guests send a booking request using the Instant Book feature. This message allows hosts to say “Hi,” introduce themselves, and provide additional details that guests should know.

Messaging and Templates

How to Personalize Experiences While Automating a Vacation Rental Business

Automation seems like a time-saving solution, but there’s always the concern that a guest will feel like they're talking to a robot. But with the right tools and approach, you can personalize the guest experience while reducing the time you spend on guest communication tasks, making your job easier and your guests happier.

Messaging and Templates

How to Craft the Perfect Pre-Check-In Message Flow (Example Included)

You want to ensure your guests feel welcome and comfortable from the moment they arrive and know everything they need to know to seamlessly begin their stay, but you don’t want to overwhelm them with too much information at a time. Read to discover the tried and tested approach.

Beginner's GuidesHospitable TipsMessaging and Templates

How to Automate Short-Term Rental Review Requests (With Examples)

Reviews build trust and authority, boost revenue and occupancy, and ensure your rentals continue to thrive with each new guest. But good reviews are only one part of the puzzle. Actually getting guests to leave them is a whole other challenge. The answer? Automated messages.

Messaging and Templates

A Guide to Automating Guest Responses (With Practical Examples)

Every minute that lapses between the moment a potential guest sends you a question until they get a response means more time for them to look elsewhere. We’re here to show you how you can harness the power of automated replies with AI, as well as share a quick fix for what to do when a message can’t be automated.

Messaging and TemplatesOTAs

How to Build the Perfect STR Message Flow To Boost Guest Experience

Automated message flows make it easy for you to instantly respond to inquiries, greet your guests once the booking is confirmed, answer questions quickly, upsell amenities, and deliver a well-rounded experience. This article will walk you through the ideal message flow for a typical STR guest.

Messaging and TemplatesOTAs

Vrbo Check-In Instructions: Making the Process Easier for Guests

Before your guests arrive, you need to provide them with detailed check-in instructions so that they can easily access your property and feel welcome. In this article, you’ll find some tips on creating clear check-in instructions for your Vrbo guests and what information travelers will find most useful.

Messaging and TemplatesOTAs

Vrbo Check-Out Instructions: What to Include?

You should provide your guests with clear Vrbo check-out instructions so that when it's time for them to depart, they know exactly what they need to do before they leave. You will learn what to include in your check-out instructions to help guests understand what is expected from them.