Hospitable tip: How to Adapt Your Booking Confirmation Depending on the Check-In Date

Communication with your Airbnb guests plays a critical role in their overall experience and impacts your Airbnb ranking. So you should be proactive and start a conversation with your guests with a booking confirmation message.

It’s important to get it right and show your guests that you are a welcoming host and that you are looking forward to their stay.

A useful Hospitable feature can help you adapt the content of your booking confirmation message based on the check-in date. Using custom codes, you can create a booking confirmation rule and change the content of the message based on the number of days to the check-in.

How Does It Work?

Suppose the guests have booked their stay within three days from the check-in date. Hospitable will send them the booking confirmation to thank them for the booking together with check-in instructions. The system will skip the scheduled check-in message.

And what if the guests have booked more than three days from the check-in date? Then Hospitable will send the booking confirmation to just thank the guest for the reservation. The system will send the check-in instructions according to the schedule—3 days before the check-in.

This feature can help you avoid sending your guests redundant messages. And you should remember that you have a choice. You can apply this rule to all your listings or to a specific listing.

Would you like to try this feature now? Check out our step-by-step guide.