A frequent challenge in managing short-term rentals for property owners is the need to keep them informed while maintaining control of what information is shared. Owners often ask for visibility into bookings, performance, or payouts, but granting access to your systems or creating manual reports takes time, introduces errors, and can open the door to sensitive data you'd rather keep to yourself.
Balancing transparency with staying in control isn’t easy, especially when you're managing multiple properties for different clients. Providing a centralized hub where owners can track their properties' performance streamlines organization and offers convenient visibility.
That’s why we’re excited to announce the release of Owner Portals! A secure, customizable way to keep your clients informed without adding to your workload. Now you can give each owner a personalized login where they can see exactly what you want them to see and nothing more. Whether it's their financial statements, occupancy rates, or property calendar, they’ll have the visibility they need, and you’ll have fewer interruptions, fewer spreadsheets, and full control over what’s shared. It's also white-labeled, allowing you to professionally showcase your business!
How’s It Work?
Set up custom access for each owner
Create a secure and personalized portal for every property owner you work with, giving them access to the exact information you want to share. Start by heading to the Operations section in your Hospitable account, where you can create your property management business and assign the owners and their specific properties. From there, you’ll see an Owner Portal tab where you can easily customize their access settings to control what they see, set up your branding, and invite additional owners or share the portal links.
Choose what owners see and what they don’t
You’re fully in control of what each owner can access in their portal and see on their statements. Choose when to start sharing revenue breakdowns, monthly statements and invoices, and decide what sensitive financial information you want to keep private and hidden on your statements. Every owner portal is customizable, so you can tailor the experience to fit each of your clients’ needs. You can tailor the level of detail to individual preferences, offering a comprehensive breakdown for some while providing only the essentials for others.
Share real-time insights without extra work
Owner Portals automatically pull in real-time data for each property, including bookings, occupancy rates, and revenue performance. This means owners can check in anytime for the latest updates with no need to wait for a report or reach out to you with questions. It saves you from having to send weekly updates or build manual spreadsheets, all while keeping owners confidently informed.
Invite owners with a single click
Once you’ve customized each owner’s access, you can send them a secure invite to their portal directly from your Hospitable account. The portal is designed to be branded, intuitive, and easy to navigate, so owners can quickly find the information they care about. It gives them a self-serve experience that answers their most common questions, reducing the need for follow-ups and manual updates from you.
Why Use It?
There are plenty of reasons why Owner Portals make managing your business’s properties easier than ever, but here are the ones we think are most important:
- Save Valuable Time. You’ll get significant time back by automatically sharing key information with owners, cutting down on repetitive updates, emails, and last-minute questions about monthly reports.
- Build Trust with Owners. Set your business relationships up for success by offering clients a transparent, professional window into their property’s performance without creating manual reports from large spreadsheets.
- Stay in Complete Control. Decide precisely what financial information is visible to your owners, ensuring sensitive details remain private while continually keeping owners informed about their properties’ performance.
- Scale Your Business Faster. Continue to deliver a consistent, streamlined experience that makes managing more properties for more owners easier without adding any manual tasks to your workload.
Owner Portals let you run a more transparent, scalable business while protecting your time and your data. No more custom reports or oversharing with owners. Deliver the insights your clients want, sharing them smartly and intuitively. Get started by creating a property management business in the Operations section of your Hospitable account, branding your owner portal, and sharing it with your clients!
What Do You Think?
We would love to hear your thoughts about Owner Portals. Is there something you’d like to see in the feature's coming iterations? Fill out the form below!
Stay tuned for more product updates!
