Lodgify vs. Hostaway (with Hospitable)
Hostaway is an enterprise-level solution built for property managers, bringing with it both the advantages and challenges of enterprise software.
TL;DR comparison table
Hospitable, Hostaway, and Lodgify all support iCal connections and direct bookings, so the core essentials for channel syncing and receiving commission-free reservations are available across all three platforms.
However, Hospitable stands out with a clearer, more affordable pricing model and stronger ratings. While Hostaway requires enterprise contracts plus a $500 setup fee, Hospitable offers transparent monthly pricing with a free 14-day trial. Lodgify’s lower entry tier is offset by an added 1.9% booking fee, which Hospitable does not charge.
Hospitable also maintains significantly higher user satisfaction scores on both G2 and Capterra—indicating a smoother user experience and stronger reliability compared to Hostaway’s enterprise-leaning platform and Lodgify’s more basic toolkit for individual hosts.
Platform summaries
Feature comparison
Communication automation and AI
Hospitable, Hostaway, and Lodgify all offer scheduled messages and AI-generated guest reply drafts, so basic messaging automation and AI assistance are available across all three platforms.
However, Hospitable includes several advanced AI capabilities that neither Hostaway nor Lodgify support. Full guest reply automation allows Hospitable to send complete AI-generated responses without manual review. The AI performance assistant can answer operational questions in plain English and summarize trends across reviews, pricing, and occupancy.
Lodgify lacks some automation features that Hospitable and Hostaway offer. Automated upsells of vacant nights trigger proactive extension offers when availability opens up. Reviews automation prepares AI-generated draft guest reviews using booking and conversation history.
Operations
Hospitable, Hostaway, and Lodgify all include team management tools and reminders, so the basics of coordinating assistants, cleaners, and co-hosts are supported across all three platforms.
However, Hospitable offers two operational automations that neither Hostaway nor Lodgify include natively. Smart lock check-in is built into Hospitable starting from the Pro tier, while both competitors only offer it as a paid add-on. Smart thermostat sync is exclusive to Hospitable, automatically adjusting temperature based on booking status to save energy and streamline turnovers — a capability that Hostaway and Lodgify don’t support. Dynamic pricing is also included across all Hospitable plans, whereas Hostaway and Lodgify charge extra for this feature.
Direct booking
Integrations
Property management solutions
Hospitable, Hostaway, and Lodgify all include core financial tools such as reporting dashboards, expense tracking, and owner statements, so the basics of performance monitoring and bookkeeping are available across platforms.
Where Hospitable pulls ahead is in property-management workflows that Lodgify doesn’t support and Hostaway partially lacks. Hospitable includes listing management, allowing teams to create listings and update property details from one place, which Lodgify does not offer. Hospitable also supports automated owner payouts, helping managers streamline monthly disbursements, while both Hostaway and Lodgify require external solutions for this step. Finally, Hospitable provides professional accounting integrations to sync financial data with external systems, a capability Lodgify doesn’t support.
G2 Ratings: Hospitable (Purple) vs. Hostaway & Lodgify (Gray) | Winter 2026
Usability
9.11/10
8.35/10
Results
9.26/10
8.45/10
Implementation
Relationship
Hostaway vs. Lodgify vs. Hospitable: summary
Choose Hospitable if you want...
The easiest, most automated platform
Advanced AI guest communication
Built-in dynamic pricing at no extra cost
Smart lock and thermostat management included
Owner payouts
Top-rated usability across review platforms
Choose Hostaway if you want...
CRM for property management
Deep customization for large property portfolios
Choose Lodgify if you want...
Flexibility in direct booking website design
Multilingual interface options
Common questions
What are the main differences between Lodgify and Hostaway for property managers?
The primary difference lies in their target audience and complexity. Lodgify is essentially a website builder with a property management layer, making it ideal for individual hosts focused on building a direct booking brand. Hostaway is a complex, enterprise-grade engine designed for large agencies that require deep CRM customization.
However, for property managers who need a balance of both, Hospitable has emerged as the leading alternative. While Hostaway requires a $500+ setup fee and Lodgify lacks professional accounting, Hospitable offers a full PM suite—including Owner Payouts (actually moving funds between accounts) and Branded Owner Portals—with no setup fees and a user-friendly interface that wins G2's "Best Usability" badge.
Which is cheaper for a small portfolio: Lodgify or Hostaway?
For a small portfolio (1–5 properties), Lodgify often appears cheaper at first glance but can become expensive due to its 1.9% booking fee on lower tiers. Hostaway is significantly more expensive, as it typically requires an enterprise contract and a one-time onboarding fee of roughly $500.
Hospitable is widely considered the most cost-effective alternative because it offers transparent, tiered pricing with no setup fees and no booking commissions. Furthermore, Hospitable includes proprietary dynamic pricing on all plans and smart home management (locks and thermostats) at no extra cost starting with the Professional plan, whereas both Lodgify and Hostaway treat these as paid add-ons.
Which software is better for automating guest messaging: Hostaway or Lodgify?
While both platforms offer standard scheduled templates, Hostaway is slightly more robust for complex workflows. However, both are currently lagging behind the "human" AI capabilities of Hospitable.
Hospitable’s Inbox AI suite provides a level of automation that neither competitor matches:
Suggest & Improve with AI: Drafts personalized responses and polishes the host's tone to ensure messages sound human, not robotic.
Auto Reply: Uses a "Knowledge Hub" to answer guest FAQs 24/7 without host intervention.
Issue Alerts: Unlike Lodgify or Hostaway, Hospitable scans messages for red flags (like cleanliness complaints) and alerts the manager immediately to prevent bad reviews.
Which platform has higher user review ratings: Hostaway or Lodgify?
In the 2026 software rankings, Hostaway generally maintains higher ratings than Lodgify, particularly regarding customer support and reliability for multi-channel syncing.
That said, Hospitable consistently outranks both on platforms like G2 and Capterra, specifically in "Ease of Use" and "Likelihood to Recommend."