Booking Extranet: How to Navigate It?
If you are looking to rent out your home on Booking.com, you should know how to use this platform and all its advantages. To help you get started, we'll discuss here in detail how to use the Booking Extranet.
Booking.com is a popular OTA website that attracts millions of visitors worldwide and can offer a lot to vacation rental property owners and property managers.
However, if you are looking to rent out your home or apartment on Booking.com to earn extra money, it's essential to understand how to utilize this platform and its full range of advantages. To help you get started, we’ll discuss here in detail how to use the Booking Extranet.
What Is Booking Extranet?
The Booking.com Extranet is an administrative dashboard for your property. Here, you’ll be able to manage your listings, communicate with guests, track payments, and seek support from Booking.com.
After you have finished registering your rental property, your account has to be approved by Booking.com. Once done, you’ll soon receive an email from their team with your login credentials.
The username and password you have created will allow you access to the platform’s dashboard for property owners, called an extranet. It provides access to all functionalities and features that enable you to manage your listing.
Here’s a quick overview of what you can do from this administrative dashboard:
Access your property information, such as your property ID, and view your property page on our platform.
Update your availability and room types, add photos to your listing, and request text changes to your property page.
Discover opportunities designed to boost your performance, such as setting up deals and offering discounts to travelers.
Please note that, as a property management system and channel manager, Hospitable offers integration with Booking.com. If you connect your Booking.com properties to our STR super app, you’ll be able to update your Booking.com calendar and manage all your day-to-day operations and guest messages from Hospitable. As the Booking.com Premier Connectivity Partner, Hospitable offers a wealth of features to help you streamline operations and can put your STR business on autopilot.
Hospitable users can now create and publish Booking.com listings directly from their Hospitable accounts. There is no need to set up everything in Booking.com's Extranet manually. You only need an existing Airbnb listing connected to Hospitable. Check out our help article for a better understanding of how this feature works.
Booking Extranet Login
So, how do you log in to the Extranet for the first time? After you sign up, you’ll be able to access the Extranet using the Booking Extranet login name and password combination you created during registration. Follow these easy steps to log in to the Extranet for the first time:
Go to the Extranet sign-in page.
Enter your login name and click Next.
Enter your password and click Log in.
For security reasons, logging in to the Extranet requires two-factor authentication (2FA). This security method requires you to use two forms of identification to log in to the Extranet and access confidential data.
First, you need to enter your user credentials, and then you need to provide a PIN that you can generate via the Pulse app, which allows you to run your property on the go. Depending on the actions that you want to take on the Extranet, you may be prompted with multiple authentication requests to ensure security.
That means you need to install the Pulse app on your phone so you can receive your second piece of authenticating info immediately. You can obtain your verification code by logging in to the app and navigating to the More page. Please note that you have a limited time to enter your PIN on the Extranet.
Once you have successfully logged in to your account, you'll be directed to your Extranet homepage. And if you manage more than one property, you may have access to the Booking.com Group Extranet. It’s a management page where you can navigate and manage tasks for all your properties listed on Booking.com.
Booking.com Owner Login: How to Reset Your Password
What if you forget your password? There’s no need to worry because you can easily reset your password and access the Extranet. You need to click the “Having trouble signing in?” link on the login page. From there, you’ll be able to choose the “Forgot your password?» option. Then, use your login username to select a new password.
Another issue is that you may get locked out of the Extranet platform due to multiple failed login attempts. If this problem occurs, try logging in again. Then, you’ll see a pop-up message asking you to verify your email address. After you click Yes, create my password, you’ll receive a link via email to reset it.
What If You Want To Pause Your Listing on Booking.com?
Under certain circumstances, you may want to make your listing on Booking.com unavailable for bookings for a specific time. You can do it from your extranet dashboard using the snooze function.
You can snooze your property either through General Info & Property Status or Calendar View in the Extranet by clicking 'Snooze Property'. You’ll be required to select your reason for snoozing from the drop-down menu and set up the date when you want to close your property.
You won’t be able to get any bookings on the dates when your listing is snoozed. Your property will reopen for bookings after your chosen snooze end date, and Booking.com will send you a reminder email before reopening.
How to Delete Your Account from Booking.com
If you would like to remove your listing from Booking.com, you should follow these steps:
Click on the Extranet’s Inbox tab.
Choose Booking.com Messages.
Click on See contact options
Choose the account as the topic.
Select Terminate Contract as the subtopic.
Click on Terminate contract, and answer all the questions to complete the process.
Read the terms and conditions of terminating your contract, tick the box to confirm you understand, and click on Terminate my contract again.
Read the confirmation message and click Close.
Final Thought
Booking.com is a fantastic channel for hosts and property managers to expand their market reach and increase bookings. When you create an account on this platform, you’ll get access to Booking Extranet—an administrative dashboard for managing your property. We’ve provided you with easy tips on navigating the Extranet, but if you have further questions, we recommend contacting the platform’s support.
You may also want to check out our Booking.com Host Guide for Beginners to find answers to the most common questions about listing vacation rentals on the platform.
