Is Guesty Worth It? It Depends. Feature Breakdown
For short-term rental business owners, managing listings efficiently is a top priority. Guesty is widely recognized as one of the most advanced vacation rental management software options available. But is it worth it for your business? Let’s break it down and see how Guesty compares to one of its top competitors—Hospitable.
What Guesty Offers and When It’s Worth It
Guesty shines when it comes to advanced analytics, comprehensive channel management, and built-in accounting tools. These features make it a strong choice for hosts managing large portfolios who need detailed insights and operational control. Both Guesty and Hospitable allow for automated messaging, simplifying communication with guests.
However, if your primary focus is on streamlining guest communication and automating key tasks to avoid double bookings, Hospitable may be a better fit.
What Makes Hospitable Stand Out
Hospitable sets itself apart from Guesty and other alternatives with its proactive communication features. For instance, it can automatically offer extended stays based on availability or send upsell offers to guests to increase revenue.
Hospitable also excels at detecting and responding to guest inquiries. It uses AI to identify 20+ types of questions in guest messages and respond instantly, providing a seamless experience for both hosts and guests.
Unlike Guesty, Hospitable allows you to have a 14-day free trial with full access to all features. Moreover, the learning curve for starting with Hospitable is very short.
Hospitable and Guesty Fact Sheets
| Hospitable.com | Guesty | |
|---|---|---|
| Best for | Excellent communication automation, double-booking protection. | Advanced analytics, channel management, and accounting functions. |
| Platforms | Airbnb, Booking.com, Vrbo | Airbnb, Booking.com, Vrbo, Expedia, Agoda, TripAdvisor. |
| iCal support | Yes | Yes |
| Manual reservations | Yes | Yes |
Messaging
| Hospitable.com | Guesty | |
|---|---|---|
| Triggers | Check-in, check-out, confirmation, question, inquiry, cancellation, day of the week | Check-in, check-out, confirmation. |
| Preview before sending | Automated or preview | Automated or preview |
| Adjust message based on special conditions | Yes | Yes |
| Proactive communication | Offer an extended stay based on availability | No |
| Reactive communication | Detects questions on 20+ topics and responds automatically | No |
| Shortcodes for personalization | Yes | Yes |
| Delivery channel | OTA messages, email | OTA messages, email, SMS, whatsapp |
Reviews
| Hospitable.com | Guesty | |
|---|---|---|
| Publish personalized 5-star review | Yes | Yes |
| Publish bad review at the last moment | Yes | No |
| Follow-up with a guest to get a review | Yes | Yes |
Sync
| Hospitable.com | Guesty | |
|---|---|---|
| Calendars | Yes | Yes |
| Pricing | Yes | Yes |
Direct booking
| Hospitable.com | Guesty | |
|---|---|---|
| Website builder | Yes | Yes |
| Payment processing | Yes | Yes |
| Google Vacation Rentals Partner | Yes | Yes |
Integrations
| Hospitable.com | Guesty | |
|---|---|---|
| Accounting | Yes | Yes |
| Cleaning | Yes | Yes |
| Dynamic pricing | Yes | Yes |
| Yes | Yes | |
| Guest verification | Yes | Yes |
| Home automation | Yes | Yes |
| Marketing | Yes | Yes |
| Monitoring | Yes | Yes |
| Smart locks | Yes | Yes |
Reporting
| Hospitable.com | Guesty | |
|---|---|---|
| Reporting | Standard | Ample |
Team management
| Hospitable.com | Guesty | |
|---|---|---|
| Channels | Email, SMS | Email, SMS |
| Custom messages for every team member | Yes | Yes |
| Task management | Yes | Yes |
Pricing
| Hospitable.com | Guesty | |
|---|---|---|
| Pricing | $59 for two properties | Custom pricing, on average 5% of revenue |
| Free trial | 14 days, all features | 14 days, Light package: limited features, not more than 3 listings |
User feedback
| Hospitable.com | Guesty | |
|---|---|---|
| G2 rating | 4.9/5 | 4.5/5 |
| Capterra rating | 4.8/5 | 4.5/5 |
| G2 Implementation | 9.5/10 | 8/10 |
| G2 Usability | 9.6/10 | 8.6/10 |
Hosts love Hospitable
Both Guesty and Hospitable support iCal and have official direct integrations with Airbnb, Booking.com, and Vrbo. One more thing they have in common is integration with smart pricing tools and smart locks. You can also send team reminders via SMS or email with custom messages for every team member.
Guesty offers enterprise pricing, which on average, is about 5% of the hosts’ income. Hospitable charges for active listings. The prices start at $59 for two properties.
All your STR business in one convenient window
Start now with a 14-day free trial.
