Hospitable.com (ex. Smartbnb) vs. OwnerRez

Looking for rental software to automate managing your listings on different OTA websites and are unsure whether you should choose Hospitable.com (formerly Smartbnb) or OwnerRez? Each of these solutions offers its own specific set of features and integrations, so your choice will depend on your needs and goals.

Here we compare Hospitable.com vs. OwnerRez to help you see what their differences are in features, functionality, integrations, and pricing.

Hospitable.com allows vacation rental property owners to manage their listings on Airbnb, Booking.com, Vrbo. The software comes with a comprehensive set of useful features that ensure excellent communication automation and double booking protection.

As to OwnerRez, this software is a good solution for property managers who list their properties on Airbnb, Booking.com, Vrbo, and TripAdvisor. It offers advanced analytics and channel management functions. 

Many Hospitable.com users report that the platform is easy to use and navigate. They also like that they can get quick support with getting started and using the platform when they need it.

Compare Hospitable.com vs. OwnerRez using the tables below.

Hospitable.com OwnerRez
Best for Excellent communication automation, double-booking protection Advanced analytics and channel management functions
Platforms Airbnb, Booking.com, Vrbo Airbnb, Booking.com, Vrbo, Trip Advisor
iCal support Yes Yes
Manual reservations Yes Yes

Messages Automation

Hospitable.com OwnerRez
Triggers Check-in, check-out, confirmation, question, inquiry, cancellation, day of the week. Check-in, check-out, confirmation, inquiry, payment, cancellation.
Preview before sending Automated or preview Automated or preview
Adjust message based on special conditions Yes Yes
Proactive communication Offer an upsell No
Reactive communication Detects questions on 20+ topics and responds automatically No
Shortcodes for personalization Yes Yes

Reviews management

Hospitable.com OwnerRez
Publish personalized 5-star review Yes No
Publish bad review at the last moment Yes No
Follow-up with a guest to get a review Yes No


Hospitable.com OwnerRez
Calendars Yes Yes
Pricing Yes Yes

Direct booking

Hospitable.com OwnerRez
Website builder Yes Yes
Payment processing Yes Yes
Google Vacation Rentals Partner Yes Yes


Hospitable.com OwnerRez
Accounting Yes Yes
Cleaning Yes Yes
Dynamic pricing Yes Yes
Email Yes Yes
Guest verification Yes Yes
Home automation Yes Yes
Marketing Yes Yes
Monitoring Yes Yes
Smart locks Yes Yes


Hospitable.com OwnerRez
Reporting Standard Ample

Team reminders

Hospitable.com OwnerRez
Channels Email, SMS No
Custom messages for every team member Yes No
Task management Yes No


Hospitable.com OwnerRez
OTA only $39 per two listings $55 per two listings
OTA and direct bookings $59 per two listings $90 per two listings


Hospitable.com OwnerRez
G2 rating 4.9/5 based on 191 reviews 5/5 based on 23 reviews
Capterra rating 4.8/5 based on 119 reviews 4.9/5 based on 162 reviews

Users love Hospitable.com

G2 Leader
G2 Most Implementable
G2 best Relationship
G2 Best Results
G2 Best Usability
Fastest Growing
Software Advice Most Recommended
GetApp Category Leaders 2022

Both tools allow hosts and property managers to sync calendars and pricing on multiple platforms and feature integrations with pricing tools and smart locks. But only Hospitable.com provides functionality for review publishing and follow-up, and task management allowing sending custom messages to every team member using email and SMS.

Both Hospitable.com and OwnerRez allow sending messages to guests based on triggers, adjusting messages based on special conditions, and using shortcodes for personalization. But only Hospitable.com provides functionality for proactive communication to offer guests an extended stay based on availability.

Another big advantage of Hospitable.com is that its system uses artificial intelligence to detect questions in guests’ messages on 20+ common topics. That allows the platform to send automated responses to provide guests with the necessary information faster. Hospitable.com is also a cheaper option – $59 per two listings compared for a full package vs $90 per two listings on OwnerRez with extra features included to match Hospitable’s package.

Try Hospitable.com!

No need to disconnect your existing tools from Airbnb

You are missing out!

Hospitable.com helps you automate messaging, team, and operations management, and run all your Airbnb, Booking.com, Vrbo, and Google properties from one convenient dashboard.

Best thing?

You can start totally free!

14 days trial. No credit card needed