Hospitable.com (ex. Smartbnb) vs. IGMS

If you decide to make hosting your full-time job, managing your listings on multiple platforms can be highly time-consuming. Luckily, there are many great tools that can help hosts and property managers automate many of their routine tasks and save time. Hospitable.com (ex. Smartbnb) and IGMS are two popular vacation rental management platforms, but which of them would be a better option for you? Here we compare Hospitable.com vs. IGMS to help you get a good idea of what each of them has to offer.

Both Hospitable.com and IGMS can be a good option for both hosts and property managers who have listings on Airbnb, Vrbo, and Booking.com. and are useful for a variety of situations. Hospitable.com stands out because it offers a comprehensive set of features that ensure excellent communication automation and double booking protection. On the other hand, IGMS is a good solution because of its advanced analytics, channel management, and accounting functions.

Both platforms feature iCal support, manual reservations, calendar and pricing sync on all listings across multiple channels, and integration with smart pricing tools and smart locks. Both IGMS and Hospitable.com also allow hosts to send reminders to their teams with the possibility to create custom messages for every team member.

Hospitable.com users mention they find the setup speed and the ease of use outstanding. New users can expect to get started within an hour and get quick support at any time.

Compare Hospitable.com vs. IGMS using the tables below.

Hospitable.com IGMS
Best for Excellent communication automation, double-booking protection. Advanced analytics, channel management, and accounting functions.
Platforms Airbnb, Booking.com, Vrbo Airbnb, Booking.com, Vrbo, Expedia, TripAdvisor
iCal support Yes Yes
Manual reservations Yes Yes

Messages Automation

Hospitable.com IGMS
Triggers Check-in, check-out, confirmation, question, inquiry, cancellation, day of the week Check-in, check-out, confirmation, cancellation.
Preview before sending Automated or preview Automated or preview
Adjust message based on special conditions Yes No
Proactive communication Automated upsell No
Reactive communication Detects questions on 20+ topics and responds automatically No
Shortcodes for personalization Yes Yes
Delivery channel OTA messages, email OTA messages, email

Reviews management

Hospitable.com IGMS
Publish personalized 5-star review Yes Yes
Publish bad review at the last moment Yes No
Follow-up with a guest to get a review Yes No


Hospitable.com IGMS
Calendars Yes Yes
Pricing Yes Yes

Direct booking

Hospitable.com IGMS
Website builder Yes Yes
Payment processing Yes Yes


Hospitable.com IGMS
Smart pricing Yes Yes
Smart locks Yes Yes
Email Yes Yes


Hospitable.com IGMS
Reporting Basic Advanced

Team reminders

Hospitable.com IGMS
Channels Email, SMS Email, SMS
Custom messages for every team member Yes Yes
Task management Yes Yes


Hospitable.com IGMS
Pricing $40 per two listings $54 per two listings


Hospitable.com IGMS
G2 rating 4.9/5 based on 101 reviews 4.6/5 based on 26 reviews
Trustpilot rating 4.8/5 based on 416 reviews 4.7/5 based on 37 reviews

Users love Hospitable.com

G2 Leader
G2 Most Implementable
G2 best Relationship
G2 Best Results
G2 Best Usability
Fastest Growing
Software Advice Most Recommended
GetApp Category Leaders 2022

Both platforms allow sending automated messages based on triggers and using shortcodes for personalization. But only Hospitable.com can be used for proactive communication to offer guests an extended stay based on availability. Another advantage of Hospitable.com is that its system can detect questions in guests’ messages on 20+ topics and sends automated responses to provide guests with the necessary information.

And although Hospitable.com offers more advanced communication automation features, it’s a cheaper solution – $40 per two listings compared to $54 per two listings on IGMS.

Try Hospitable.com!

No need to disconnect your existing tools from Airbnb

You are missing out!

Hospitable.com helps you automate messaging, team, and operations management, and run all your Airbnb, Booking.com, and Vrbo properties from one convenient dashboard.

Best thing?

You can start totally free!

14 days trial. No credit card needed