By The Hospitable Team
There are always so many tips when it comes to navigating the ever-changing world of hosting. From dealing with tricky guests to trying to find the perfect balance between business security and profitability. Worry no more. Together with your fellow hosts, we got your back!
Our special series of webinars, Hospitable Hosts Workshops, has already featured more than 15 Hospitable Superhosts – established and experienced members of our community. They’ve covered a wide range of topics, from scaling up to handling emotional support and service animal requests. Whether you’re just starting out or you’re a seasoned pro looking to take your hosting game to the next level, there’s something for everyone in this series.
And for those of you who missed any of the live Hospitable Hosts Workshops or want a handy reference guide, we’ve compiled a collection of the best hosting tips into one easy-to-read blog post.
So, grab yourself a hot beverage and make yourself comfortable as we bring you the best highlights below, or jump straight into our all-in-one playlist to watch the full recordings.
Want to become a Superhost? Ask a Hospitable Host
Our first Hospitable Hosts Workshop encouraged our users to achieve and maintain Superhost status! Our expert host educators, Culin Tate, David Hillar, Kami Myles, and Linda Hayes shared their personal stories and tips on how they earned their Superhost rank. They also discussed the benefits of being a Superhost and how it has positively impacted their business.
The discussion did not end on Superhost status details, as our host educators addressed some very specific questions from the audience. They shared suggestions on dealing with pets, tips on how to handle negative reviews, and took a closer look at various solutions for when hosts do not receive any support from Airbnb.
Curious to learn more about our Superhosts? Watch our full Workshop here.
Pros and cons of listing on multiple channels
In the next Hospitable Hosts Workshop, experienced hosts Tim Wade, Mack Owen, Eli Stoughton, and Bailey Kramer shared their knowledge and experience about listing properties on multiple channels. From the overview of numerous existing channels to the benefits of building your own direct bookings website, our Workshop provided insights into how to get the most out of your short-term rentals.
Our experts also answered questions from the audience on a variety of topics: Handling booking cancellations? Listing multiple rooms in one property? Advice on making the checkout process smoother? You can get it all. This Workshop’s deep dive into the aspects of direct bookings became a valuable experience for anyone looking to take their short-term rental hosting to the next level.
Curious to learn more about listing on multiple channels? Watch our full Workshop here.
Scaling up: from 1 listing to 20
This Hospitable Hosts Workshop focused on scaling up your short-term rental business. Our audience had the opportunity to learn from expert hosts Jon Bell, Andrew McMaster, Cristina Morales and Erica Mattia as they shared their personal stories and provided tips on how to grow your business from one listing to 20 and beyond.
The pros and cons of scaling, the best time to start, common mistakes along the way and what you can do to avoid them – all of these issues were discussed in our Workshop. To top it off, the hosts also answered questions from the audience about automating your STR business, diversifying the listings, renovations and more. These are some tips you certainly don’t want to miss.
Curious to learn more about scaling up? Watch our full Workshop here.
Dealing with declines in inquiries and booking cancellations
This time Teri Trifiletti, Jasper Ribbers, Lauren Havens, and Niyi Adewole shared their valuable insights. This amazing quartet discussed how to effectively deal with declines in inquiries and booking cancellations. Having faced these challenges in their own businesses, our experts described their personal ups and downs and provided tips on how to navigate through them.
Throughout the workshop, our hosts discussed the frequency of cancellations and the importance of having clear policies. They also shared how to efficiently communicate policies to guests and provided tips on avoiding cancellations. And if you do eventually happen to receive a cancellation, they offered advice on what to do next. So, watch and learn!
Curious to learn more about booking cancellations? Watch our full Workshop here.
Handling emotional support and service animal requests
Our most recent Hospitable Hosts Workshop zoomed in on Ikenna Unegbu’s extensive experience with handling emotional support and service animal requests. Ikenna covered a wide range of issues, from the difference between emotional support and service animals and pets to the special equipment you may need to accommodate such requirements.
In addition to his insights on service animals, Ikenna also shared his tips on ensuring a safe and damage-free short-term rental property. He touched upon party prevention, dealing with toddlers and kids, and protecting your property through both insurance and policies. As a result, this workshop turned out to be a comprehensive guide to short-term rental hosting.
Curious to learn more about pet policies? Watch our full Workshop here.
More in 2023
Excited to learn more from fellow hosts this year?
Hospitable Superhosts will keep on sharing the best tips live and on our YouTube channel.
Want to become a super host yourself and generate even more additional income without sacrificing your free time and energy?
Streamline your short-term rental business!
We’ve been inviting the best industry experts to our Hospitable Hosts podcast. Our guests shared their valuable insights and expertise on how to navigate the short-term rental industry and gave valuable tips that can make your life as a host just that little bit easier.
We know that being a short-term rental host can be like a game of Tetris… guests, bookings, and cleaning schedules are constantly falling from the sky and you have to fit them all together perfectly. To help our hosts slot everything into place, we organize Hospitable Masterclasses that are jam-packed with inspiration and insight.
Reading property management books can help you learn about the best practices and master the intricacies of the perfect hosting and property management.
If you are looking to expand your knowledge, we can help you make your search for a great book faster. We’ve made a list of the top books on property management and property investing.