There are lots of options out there when it comes to vacation rental management solutions. Hospitable.com (ex. Smartbnb) and Smoobu are popular platforms among hosts and property managers who want to be more efficient when managing their listings on Airbnb, Vrbo, and Booking.com. Here we compare Hospitable.com vs. Smoobu to help you see how they differ in features, functionality, integrations, pricing, and more.
Both platforms can help you ensure that all your bookings are automatically synced across multiple channels, so you don’t have to worry about double bookings and manually updating prices. They come with reporting features and iCal support, allow giving limited or full access to team members, and have integrations with smart pricing tools and smart locks.
Hospitable.com automates virtually all aspects of interacting with guests online. It allows hosts to adjust messages based on special conditions and offer guests an extended stay based on availability. Its system uses AI to detect guests’ questions on 20+ topics and responds automatically. Smoobu also allows you to send automatic messages to your guests, but this software lacks these advanced messaging features.
Hospitable.com users mention they find the setup speed and the ease of use outstanding. New users can expect to get started within an hour and get quick support at any time.
| Hospitable.com | Smoobu | |
|---|---|---|
| Best for | Excellent communication automation, double-booking protection. | Advanced analytics, channel management, and accounting functions. |
| Platforms | Airbnb, Booking.com, Vrbo | Airbnb, Booking.com, Vrbo |
| iCal support | Yes | Yes |
| Manual reservations | Yes | Yes |
| Hospitable.com | Smoobu | |
|---|---|---|
| Triggers | Check-in, check-out, confirmation, question, inquiry, cancellation, day of the week. | Check-in, check-out, confirmation, cancellation. |
| Preview before sending | Automated or preview | Automated or preview |
| Adjust message based on special conditions | Yes | No |
| Proactive communication | Automated upsell | No |
| Reactive communication | Detects questions on 20+ topics and responds automatically | No |
| Shortcodes for personalization | Yes | Yes |
| Delivery channel | OTA messages, email | OTA messages, email |
| Hospitable.com | Smoobu | |
|---|---|---|
| Publish personalized 5-star review | Yes | Yes |
| Publish bad review at the last moment | Yes | No |
| Follow-up with a guest to get a review | Yes | No |
| Hospitable.com | Smoobu | |
|---|---|---|
| Calendars | Yes | Yes |
| Pricing | Yes | Yes |
| Hospitable.com | Smoobu | |
|---|---|---|
| Website builder | Yes | Yes |
| Payment processing | Coming soon | Yes |
| Hospitable.com | Smoobu | |
|---|---|---|
| Smart pricing | Yes | Yes |
| Smart locks | Yes | Yes |
| Yes | Yes |
| Hospitable.com | Smoobu | |
|---|---|---|
| Reporting | Basic | Advanced |
| Hospitable.com | Smoobu | |
|---|---|---|
| Channels | Email, SMS | No |
| Custom messages for every team member | Yes | No |
| Task management | Yes | No |
| Hospitable.com | Smoobu | |
|---|---|---|
| Pricing | $40 per two listings | $39 per two listings |
| Hospitable.com | Smoobu | |
|---|---|---|
| G2 rating | 4.9/5 | 3.5/5 |
| Trustpilot rating | 4.8/5 | 4.1/5 |
Unlike Smoobu, Hospitable.com has the task management functionality and allows sending team reminders with the option of creating custom messages for every team member. It also has more advanced review management features, including following up with a guest to get a review and publishing bad reviews at the last moment.
On the other hand, Smoobu offers payment processing (this feature is coming soon on Hospitable.com). Hospitable.com is slightly more expensive – the costs start at $40 per two listings compared to $39 per two listings on Smoobu.
Hospitable.com helps you automate messaging, team, and operations management, and run all your Airbnb, Booking.com, and Vrbo properties from one convenient dashboard.
Best thing?
You can start totally free!
14 days trial. No credit card needed
