Hospitable.com (ex. Smartbnb) vs. Lodgify

Choosing vacation rental management software is a big decision. There are lots of options out there, but which of them is better for your STR business? Should you choose Hospitable.com (formerly Smartbnb) or Lodgify as a channel manager for your listings?

Actually, it depends on what you are looking for. Both Lodgify and Hospitable.com offer a solution for short-term rental property management but may not be the best fit for every business. To help you make an informed choice, here we compare Hospitable.com vs. Lodgify by features, integrations, pricing, and more.

Hospitable.com is a good option for both hosts and property managers who have listings on Airbnb, Vrbo, and Booking.com. The platform offers excellent communication automation and protection from double bookings.

On the other hand, Lodgify is best for property managers using Airbnb, Vrbo, Booking.com, and Expedia; it offers advanced analytics and channel management functions.

Hospitable.com users mention they find the setup speed and the ease of use outstanding. New users can expect to get started within an hour and get quick support at any time.

Compare Hospitable.com vs. Lodgify using the tables below.

Hospitable.com Lodgify
Best for Excellent communication automation, double-booking protection Advanced analytics and channel management functions
Platforms Airbnb, Booking.com, Vrbo Airbnb, Booking.com, Vrbo, Expedia
iCal support Yes Yes
Manual reservations Yes Yes

Messages Automation

Hospitable.com Lodgify
Triggers Check-in, check-out, confirmation, question, inquiry, cancellation, day of the week. Check-in, check-out, confirmation, inquiry, payment, cancellation.
Preview before sending Automated or preview Automated or preview
Adjust message based on special conditions Yes Yes
Proactive communication Offer an extended stay based on availability No
Reactive communication Detects questions on 20+ topics and responds automatically No
Shortcodes for personalization Yes Yes

Reviews management

Hospitable.com Lodgify
Publish personalized 5-star review Yes Yes
Publish bad review at the last moment Yes No
Follow-up with a guest to get a review Yes No

Synchronisation

Hospitable.com Lodgify
Calendars Yes Yes
Pricing Yes Yes

Direct booking

Hospitable.com Lodgify
Website builder Coming soon Yes
Payment processing Coming soon Yes

Integrations

Hospitable.com Lodgify
Smart pricing Yes Yes
Smart locks Yes Yes
Email Yes Yes

Reporting

Hospitable.com Lodgify
Reporting Basic Advanced

Team reminders

Hospitable.com Lodgify
Channels Email, SMS Email, SMS
Custom messages for every team member Yes Yes
Task management Yes Yes

Pricing

Hospitable.com Lodgify
Pricing $25 per two listings $100 per two listings

Ratings

Hospitable.com Lodgify
G2 rating 4.9/5 3.4/5
Trustpilot rating 4.8/5 4.0/5

Users love Hospitable.com

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Both platforms allow sending automated messages based on triggers, adjusting messages based on special conditions, and using shortcodes for personalization. But only Hospitable.com can be used for proactive communication to send upsell offers. Another advantage of Hospitable.com is that the platform uses AI to detect questions in guests’ messages on 20+ topics and responds automatically.

Both platforms allow hosts to sync calendars and pricing, feature integrations with smart pricing tools and smart locks, help send team reminders via email or SMS (with custom messages for every team member).

Although Hospitable.com doesn’t offer direct booking (this feature is coming soon), it’s a cheaper option – $25 per two listings compared to $100 per two listings on Lodgify.

Try Hospitable.com!

No need to disconnect your existing tools from Airbnb

Wait!
You are missing out!

Hospitable.com helps you automate messaging, team, and operations management, and run all your Airbnb, Booking.com, and Vrbo properties from one convenient dashboard.

Best thing?

You can start totally free!

14 days trial. No credit card needed