Hospitable.com (ex. Smartbnb) vs. Lodgify

Choosing vacation rental management software is a big decision. There are lots of options out there, but which of them is better for your STR business? Should you choose Hospitable.com (formerly Smartbnb) or Lodgify as a channel manager for your listings?

Actually, it depends on what you are looking for. Both Lodgify and Hospitable.com offer a solution for short-term rental property management but may not be the best fit for every business. To help you make an informed choice, here we compare Hospitable.com vs. Lodgify by features, integrations, pricing, and more.

Hospitable.com is a good option for both hosts and property managers who have listings on Airbnb, Vrbo, and Booking.com. The platform offers excellent communication automation and protection from double bookings.

On the other hand, Lodgify is best for property managers using Airbnb, Vrbo, Booking.com, and Expedia; it offers advanced analytics and channel management functions.

Hospitable.com users mention they find the setup speed and the ease of use outstanding. New users can expect to get started within an hour and get quick support at any time.

Compare Hospitable.com vs. Lodgify using the tables below.

Hospitable.com Lodgify
Best for Excellent communication automation, double-booking protection Advanced analytics and channel management functions
Platforms Airbnb, Booking.com, Vrbo Airbnb, Booking.com, Vrbo, Expedia
iCal support Yes Yes
Manual reservations Yes Yes

Messages Automation

Hospitable.com Lodgify
Triggers Check-in, check-out, confirmation, question, inquiry, cancellation, day of the week. Check-in, check-out, confirmation, inquiry, payment, cancellation.
Preview before sending Automated or preview Automated or preview
Adjust message based on special conditions Yes Yes
Proactive communication Offer an extended stay based on availability No
Reactive communication Detects questions on 20+ topics and responds automatically No
Shortcodes for personalization Yes Yes

Reviews management

Hospitable.com Lodgify
Publish personalized 5-star review Yes Yes
Publish bad review at the last moment Yes No
Follow-up with a guest to get a review Yes No


Hospitable.com Lodgify
Calendars Yes Yes
Pricing Yes Yes

Direct booking

Hospitable.com Lodgify
Website builder Yes Yes
Payment processing Yes Yes
Google Vacation Rentals Partner Yes Yes


Hospitable.com Lodgify
Accounting Yes Yes
Cleaning Yes Yes
Dynamic pricing Yes Yes
Email Yes Yes
Guest verification Yes Yes
Home automation Yes Yes
Marketing Yes Yes
Monitoring Yes Yes
Smart locks Yes Yes


Hospitable.com Lodgify
Reporting Standard Ample

Team reminders

Hospitable.com Lodgify
Channels Email, SMS Email, SMS
Custom messages for every team member Yes Yes
Task management Yes Yes


Hospitable.com Lodgify
Pricing $59 per two listings $75 per two listings
Free trial 14 days 7 days


Hospitable.com Lodgify
G2 rating 4.9/5 4.0/5
Capterra rating 4.8/5 4.5/5

Users love Hospitable.com

G2 Leader
G2 Most Implementable
G2 best Relationship
G2 Best Results
G2 Best Usability
Fastest Growing
Software Advice Most Recommended
GetApp Category Leaders 2022

Both platforms allow sending automated messages based on triggers, adjusting messages based on special conditions, and using shortcodes for personalization. But only Hospitable.com can be used for proactive communication to send upsell offers. Another advantage of Hospitable.com is that the platform uses AI to detect questions in guests’ messages on 20+ topics and responds automatically.

Both platforms allow hosts to sync calendars and pricing, feature integrations with smart pricing tools and smart locks, help send team reminders via email or SMS (with custom messages for every team member). Both platforms allow working outside OTAs and offer direct booking website builders enabling listing on Google Vacation Rentals.

Hospitable.com is a less expensive option – $59 per two listings compared to $75 per two listings on Lodgify.

Try Hospitable.com!

No need to disconnect your existing tools from Airbnb

You are missing out!

Hospitable.com helps you automate messaging, team, and operations management, and run all your Airbnb, Booking.com, Vrbo, and Google properties from one convenient dashboard.

Best thing?

You can start totally free!

14 days trial. No credit card needed