Choosing vacation rental management software is a big decision. There are lots of options out there, but which of them is better for your STR business? Should you choose Hospitable.com (formerly Smartbnb) or Lodgify as a channel manager for your listings?
Actually, it depends on what you are looking for. Both Lodgify and Hospitable.com offer a solution for short-term rental property management but may not be the best fit for every business. To help you make an informed choice, here we compare Hospitable.com vs. Lodgify by features, integrations, pricing, and more.
Hospitable.com is a good option for both hosts and property managers who have listings on Airbnb, Vrbo, and Booking.com. The platform offers excellent communication automation and protection from double bookings.
On the other hand, Lodgify is best for property managers using Airbnb, Vrbo, Booking.com, and Expedia; it offers advanced analytics and channel management functions.
Hospitable.com users mention they find the setup speed and the ease of use outstanding. New users can expect to get started within an hour and get quick support at any time.
| Hospitable.com | Lodgify | |
|---|---|---|
| Best for | Excellent communication automation, double-booking protection | Advanced analytics and channel management functions |
| Platforms | Airbnb, Booking.com, Vrbo | Airbnb, Booking.com, Vrbo, Expedia |
| iCal support | Yes | Yes |
| Manual reservations | Yes | Yes |
| Hospitable.com | Lodgify | |
|---|---|---|
| Triggers | Check-in, check-out, confirmation, question, inquiry, cancellation, day of the week. | Check-in, check-out, confirmation, inquiry, payment, cancellation. |
| Preview before sending | Automated or preview | Automated or preview |
| Adjust message based on special conditions | Yes | Yes |
| Proactive communication | Offer an extended stay based on availability | No |
| Reactive communication | Detects questions on 20+ topics and responds automatically | No |
| Shortcodes for personalization | Yes | Yes |
| Hospitable.com | Lodgify | |
|---|---|---|
| Publish personalized 5-star review | Yes | Yes |
| Publish bad review at the last moment | Yes | No |
| Follow-up with a guest to get a review | Yes | No |
| Hospitable.com | Lodgify | |
|---|---|---|
| Calendars | Yes | Yes |
| Pricing | Yes | Yes |
| Hospitable.com | Lodgify | |
|---|---|---|
| Website builder | Yes | Yes |
| Payment processing | Coming soon | Yes |
| Hospitable.com | Lodgify | |
|---|---|---|
| Smart pricing | Yes | Yes |
| Smart locks | Yes | Yes |
| Yes | Yes |
| Hospitable.com | Lodgify | |
|---|---|---|
| Reporting | Basic | Advanced |
| Hospitable.com | Lodgify | |
|---|---|---|
| Channels | Email, SMS | Email, SMS |
| Custom messages for every team member | Yes | Yes |
| Task management | Yes | Yes |
| Hospitable.com | Lodgify | |
|---|---|---|
| Pricing | $25 per two listings | $100 per two listings |
| Hospitable.com | Lodgify | |
|---|---|---|
| G2 rating | 4.9/5 | 3.4/5 |
| Trustpilot rating | 4.8/5 | 4.0/5 |
Both platforms allow sending automated messages based on triggers, adjusting messages based on special conditions, and using shortcodes for personalization. But only Hospitable.com can be used for proactive communication to send upsell offers. Another advantage of Hospitable.com is that the platform uses AI to detect questions in guests’ messages on 20+ topics and responds automatically.
Both platforms allow hosts to sync calendars and pricing, feature integrations with smart pricing tools and smart locks, help send team reminders via email or SMS (with custom messages for every team member). Both platforms allow working outside of the OTAs and offer direct booking website builders.
Although Hospitable.com doesn’t offer payment processing (this feature is coming soon), it’s a cheaper option – $25 per two listings compared to $100 per two listings on Lodgify.
Hospitable.com helps you automate messaging, team, and operations management, and run all your Airbnb, Booking.com, and Vrbo properties from one convenient dashboard.
Best thing?
You can start totally free!
14 days trial. No credit card needed
