How to Choose a Cleaning Company for Your Short-Term Rental

Choosing a cleaning company

By the TurnoverBnB team

Short-term rental hosts make countless decisions when starting up and managing their businesses. While some choices, such as selecting décor or amenities, may come naturally, choosing the right cleaning service for your Airbnb can mean the difference between a 5-star review and a lost customer. Keep reading to learn the top 5 considerations for selecting a professional cleaning company.

Why Should You Hire a Professional to Clean Your Airbnb?

In the short-term rental industry, one thing is certain: hiring an Airbnb cleaning service for your vacation rental is necessary to ensure consistent turnovers and provide peace of mind.

Managing a vacation rental requires ample preparation and elbow grease. You have enough on your plate already without having to clean your property from top to bottom after every guest. On the other hand, hiring a cleaning professional ensures a thorough and consistent turnover each time.

Additionally, managers who run several rentals can find peace of mind by automating some business processes, like cleaning. Not only will automated vacation rental cleaning services provide your business with consistent cleanings — you’ll also save time that you would otherwise spend on finding and managing cleaners. And you may save even more time automating guest communication and using a channel manager.

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5 Things to Consider When Choosing an Airbnb Cleaning Service

1. Location

The first factor to consider when finding a cleaning service is their proximity to the unit. In case of a last-minute booking or termination, any host would prefer a service provider who would be able to accommodate a day-of cleaning job.

In return, cleaners who operate within a reasonable distance of the property are more likely to continue working with closer clients, bringing in more consistent business for them.

2. Experience

The difference between hiring an experienced and inexperienced cleaning company can make or break your business.

Experienced cleaners know how to do the job efficiently while being thorough. Further, it’s best to acquire cleaners specializing in cleaning vacation rentals since the process is slightly different from residential cleaning.

It’s also important to vet a team with experience cleaning any special amenities included in your rental. For instance, if your vacation rental has a pool or fireplace, you should consider hiring an Airbnb cleaning service that knows how to properly clean these features. After all, since the special amenities attract guests to your rental, they’ll need to be maintained by professionals.

3. Cost

Although the cost of vacation rental cleaning varies by many factors, it’s important to stay within your budget.

Some providers charge by the hour and size of the property, while others charge a flat fee. Airbnb managers must keep the costs within the allotted budget while also paying a fair and livable wage regardless of the method.

To find out how much to pay your vacation rental cleaners, conduct some local research with nearby Airbnb’s and cleaning companies. Like consistent positive reviews and steady revenue, reliable cleaning services are priceless.

4. Reliability

Reliability can be measured by the following characteristics:

  • Responsive
  • Timely
  • Quality performance

Vetting cleaners that show these traits is crucial for recruiting cleaning services for your vacation rental.

5. Great Reviews

When hiring a cleaning service, be sure to check the cleaning company’s reviews from other hosts.

Cleaning companies are often reviewed by vacation rental hosts or property managers on third-party apps. Otherwise, professional cleaners usually keep track of their happy customers themselves and are willing to share positive reviews of their business.

Where to Find Top Vacation Rental Cleaning Services

Here are the top sites for Airbnb hosts to find vacation rental cleaning services:

  • Facebook Marketplace: There is an abundance of independent cleaning service providers who advertise their small businesses on Facebook marketplace. One downside to hiring cleaners through Facebook is that they might not be licensed, bonded, and insured.
  • Social Media Groups: Platforms like Facebook and LinkedIn are home to a variety of public groups you can join to find professional cleaning services in your area. These groups also feature helpful tips from cleaners and hosts alike to help your business run smoothly and successfully.
  • Local Property Managers: Connecting with local property managers can open you up to a network of local cleaning professionals. Oftentimes, these managers work with clients to provide move-out cleaning services for their tenants moving in and out of their rentals.

Although hiring cleaners to take care of your vacation rental property can be a long process, finding reliable cleaners will help you automate a portion of your business and take some of the load off of your shoulders.

With over 50,000 users, TurnoverBnB provides a centralized platform for listing, sourcing, and managing cleaning services and maintenance providers for vacation rental properties worldwide. Their app helps Airbnb hosts and cleaners automate their processes, from scheduling to payment.

Airbnb cleaning checklist

Airbnb Cleaning Checklist: Don’t Miss a Spot

No matter what type of accommodation you offer on Airbnb, cleanliness is of the utmost importance to your guests. If your guests notice one small thing that was not cleaned properly, they’ll let you know if your cleaning standards aren’t up to par. It’s crucial not to miss a spot and our list will come in handy.

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