Host Spotlight: Shravan’s Journey with Hospitable in the Poconos Mountains

Shravan case
By The Hospitable Team

Welcome to Hospitable.com’s series of host case studies, where we take a deep dive into the unique experiences of our valued hosts. Through these inspiring success stories, we aim to showcase tips that can help you to succeed with your short-term rental business and better leverage your Hospitable subscription.

Who?
Shravan is a full-time professional with a passion for hosting, running a short-term rental business with his wife in Pennsylvania's scenic Poconos Mountains. Follow on Instagram

Where?
Located near Jim Thorpe, Pennsylvania — often called the "Switzerland of America" — Shravan's rental is a charming A-frame cabin offering a design-focused and happiness-filled experience for every guest.

Favorite Hospitable feature?
Automated messaging. Shravan appreciates how the feature delivers personalized messages at just the right times, enhancing guest experience while saving him valuable time.

Shravan's Hosting Journey

Shravan ventured into short-term rentals in 2023. "Hosting brings us immense joy," he says. "We love creating a happiness-packed, design-forward stay for all our guests." The A-frame cabin he manages is beautifully crafted and nestled in the serene Poconos, making it a perfect retreat-like getaway. "The unique design and peaceful setting made this cabin ideal for hosting," Shravan explains.

Balancing hosting with a 9-to-5 job could be challenging, so Shravan relies on Hospitable to streamline repetitive tasks, saving him time and ensuring guests feel well cared for.

The Power of Automation

As bookings grew, managing reservations, guest communication, and the overall guest experience became more demanding. That's when Shravan turned to Hospitable. "Hospitable allows me to automate the entire guest onboarding process, so they receive everything they need right on time," he shares.

For example, upon check-in, guests automatically receive a welcome message with instructions and guidelines for their stay. Common questions are answered instantly, keeping guests satisfied and helping Shravan maintain a high rating on Airbnb.

Shravan also coordinates with his cleaning team through Hospitable. "When guests check in or out, our cleaners are notified automatically. It's entirely hands-off," he says. This seamless communication lets Shravan focus on other aspects of his business.

Shravan A-cabin

Enhanced Team Management

With Hospitable, Shravan can assign tasks, share calendars, and send reminders automatically. "Time is the most valuable thing," he reflects. "If I can cut down on the time spent managing tasks, why wouldn't I use a tool that's designed to do exactly that?"

Why Hospitable?

"Automation saves so much time," Shravan notes, adding that Hospitable has significantly reduced his weekly management time from around 2 hours to just 25 minutes. This efficiency is key for Shravan, allowing him to balance hosting with a full-time job. "With a full-time job, it can be tough to provide that personal touch to every guest, but Hospitable makes it feel seamless."

Shravan's journey showcases the power of combining a well-thought-out business approach with advanced automation. With Hospitable, he's created an efficient, enjoyable experience for his guests and gained the freedom to balance his passion for hosting with his professional life.

Hospitable will facilitate your business growth.

Put daily operations and guest communication on auto-pilot.
Start now with a 14-day free trial.